Today I have the pleasure of delivering a programme called ‘Focus ’in partnership with Jo Cameron of Remote HR Solutions. Our goal is to help small business owners gain the competitive edge in 2014. It’s a new calendar year and, for many, soon it will be the new financial year so a great time to review working practices.
In preparation for ‘Focus’ I wondered what these entrepreneurs would want to know about change. As we hear in business and life, ‘the only constant is change’ (Heraclitus of Ephesus c. 500BC) so are the ‘Focus’ attendees ready for the inevitable changes they will face in 2014? Because big or small, planned or unplanned, something will change.
Research and my own experience reveals the staggering figures for failure rates of change programmes (60-70%) which prompts the question about the successful ones ‘what makes them different?’ as that will be the core theme of my session.
It seems that businesses who navigate change well don’t actually prepare for a specific change. Instead they are always prepared for change and operate in a perpetual state of being change-ready making them so flexible and responsive they respond to change in ways that create advantage, minimise risk and sustain (and enhance) performance.
So how do they remain change ready? Unlike most businesses who undertake Change Readiness Assessments as part of a formal planned change management programme, successful businesses don’t wait for the change to start to get themselves ready. Instead they:
- Engage and involve their teams promoting development, confidence and wellness leading to capacity, capability and the right mindset to face anything head on
- Constantly review and explore their market(s), gaining insights into their customers and emerging trends so innovation and adaptation is easy for them
- Engineer their core business practices and policies to ensure they are robust and consistent, providing a solid platform for continuous improvement in the future.
These 3 aspects lead to a culture of collaberation and ownership -and the result? A business that is always ready and available for change.
So forget about change readiness – are you ready for change?